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Remote Fulfillment Optional Module

Purpose
Publishers are increasingly finding it advantageous to out-source their warehousing operation to third party Fulfillment Service companies. A Fulfillment Service is usually a warehousing operation that stores the publisher's inventory, ships merchandise to the publisher's customers, and encloses an invoice or packing slip with each shipment. The ACUMEN Remote Fulfillment Optional Module enables the Publisher and Fulfillment Service to electronically synchronize data between operations, lowering costs and increasing accuracy and efficiency.

How the Module Works
A group of orders are selected in ACUMEN. They can be a designated batch, a date selection, or any other meaningful criteria. The Export menu command is chosen and an export format is selected. ACUMEN creates a text file of the orders which are eMailed to the service. After the service fills the orders it returns a file with completed order information. That file is imported into ACUMEN. The import updates shipment information for the original orders. The following diagram illustrates the complete process:

 
ACUMEN provides options for controlling how the Remote Fulfillment system will function:
  • Choice of Fulfillment Service.
  • Export Filters can be based on date, warehouse, status or type.
  • Import update control.
 
Fulfillment Services Currently Supported
  • Banta Corporation
  • Bookworld Services Inc.
  • Dearborn Trade Distribution
  • Genco Distribution System
  • Maple-Vail Book Manufacturing Group
  • Publishers Storage & Shipping Corp.
  • Sheridan/Bookcrafters
  • Ware-Pak Inc.
  • Western Distribution Service
 
Remote Fulfillment vs. Fulfillment Import
ACUMEN has two distinct optional modules for handling various types of fulfillment relationships. The difference is based on who takes the orders. If you take your own orders, you need the Remote Fulfillment module. If you have out-sourced order taking, you need the Fulfillment Import module. The following table displays the most common relationships and which module would be used.
 
Relationship Module
You take your orders and a fulfillment house fills them. Remote Fulfillment
A consignment distributor handles your sales & fulfillment. Fulfillment Import
A service takes your orders and you fill them. Fulfillment Import
 
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